![]() ![]() It’s even more frustrating if after that effort the voicemail didn’t contain worthwhile content. It usually takes a few taps on your mobile phone or multiple key presses on a landline to get through the menu that enables you to listen to the message. Īlthough voicemail has been around for a long time, it can sometimes feel like a hassle to get to the recordings. Here are some reasons why business professionals are turning to transcription to help with their voicemails and working more efficiently as a result. Why you should transcribe voicemail to text Now, there are many solutions available to help transcribe these messages quickly and more accurately than built-in tools, such as professional services such as Take Note. However, when it comes to transcribing business voicemail messages across different devices, accuracy is key. ![]() While iPhones have been generating text automatically for quite some time now, you’ll notice that they can be riddled with errors with automatic speech recognition doing the work. Now, voicemail transcription, the method of transforming the audio in your voicemail messages into text, is being embraced. Previously, listening to voicemails multiple times was the only way to ensure details like correct callback numbers or addresses were captured accurately. Now, more are relying on voicemail transcription to read out the details left in voice messages and find the messages more helpful in a text format. However, listening to voicemails and catching up on calls can be tedious at times. Definitely worth a try.Many companies and sales teams continue to rely on voice messages and voicemail. But it seems to be at least as good as Google Voice, maybe better. I’ve only tried the Yap iPhone app for a day and received a half dozen messages, so I can’t really tell which one is more accurate. Ribbit’s voicemail transcription is powered by PhoneTag, which augments its speech-to-text engine with human proofreaders and claims to be the most accurate of all the services. Note that Google Voice offers other features besides voicemail-to-text transcriptions, but with Yap you can keep your own phone number.Īnd then there’s Ribbit Mobile, which does pretty much the exact same thing as Yap and is an excellent app, but won’t be free after its beta period. And third-party Google Voice apps are already available. While the official Google Voice app is not available on the iPhone, it is expected to be approved shortly. The ability to read your voicemails is one of the killer features of Google Voice, for instance. I saved 42 seconds not having to listen to that. ![]() I know you’re probably getting inundated with pitches around Google TV from all the partners in obviously Google but hoping that there’s a way to include. Otherwise, I wouldn’t leave it to get to the point. I know you probably hate voice mail but this one is important. Here is one typical message that Yap transcribed for me today from a PR person: You can respond via email, SMS, or a phone call right from the app. Since it is completely automated, the message appears almost immediately after it is left on your voicemail, just like a text message. Every time you get a message, a notification pops up with the name of the caller and the beginning of the message. And you can always play the message in the app to listen to exactly what was said. The transcriptions are not perfect-it mistook “Leena” for “Nina” and “drafts” for “trust” in one message, but Yap gets enough of the words right to figure out what the message is about. It transcribes them for you using only speech-to-text technology (no humans), which allows it to offer the service for free (with ads at the bottom). You route your voicemails through Yap, which launched a few years ago at TechCrunch 40 as a speech-to-SMS app. The new Yap Voicemail app is now available for the iPhone. That’s why apps that transcribe your voicemail to text are a godsend. Listening to voicemails is a huge waste of time. ![]()
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